CORONAVIRUS (COVID-19)

NEMS CLINIC UPDATES

(Updated 7/29/2020)

PLEASE CALL BEFORE COMING INTO ANY CLINIC!
415-391-9686 -or- 650-550-3923 -or- 408-573-9686

NEMS OFFERS VIDEO AND PHONE APPOINTMENTS.
Click here to learn more.

View our updated COVID-19 Information for Patients FAQ

  • IF YOU THINK YOU MIGHT BE SICK WITH COVID-19 OR ANOTHER FLU-LIKE ILLNESS, PLEASE CALL NEMS BEFORE COMING INTO THE CLINIC.
    • NEMS is expanding Video and Telephone Appointments
    • You can now LiveChat through our website to speak to our Call Center (see chat window on bottom right of this page)
    • Our Call Center and Larger Clinics will be open from 8:00 AM to 6:00 PM Monday through Friday; and 8:00 AM to 5:00 PM Saturday. Phone numbers: 415-391-9686 or 650-550-3923 or 408-573-9686.
    • When calling, please be patient and continue to hold until you speak to an agent. We are experiencing high call volumes at this time.
  • If you are having a medical or psychiatric emergency, please dial 911 or go to the nearest hospital immediately.
  • On-call doctors will continue to be available after 6:00 PM, but only for urgent issues.

CHANGES TO NEMS CLINICS

The following NEMS clinics are OPEN by appointment only.
Please check our homepage for updated clinic hours.
Any sites not listed below will be closed to conserve on resources and ensure staff and community safety.

  • San Francisco Chinatown: Stockton Street Clinic & Pharmacy
  • San Francisco Tenderloin: 650 Polk Street Clinic
  • San Francisco Portola: San Bruno Avenue Clinic & Pharmacy
  • San Francisco Sunset: 1450 Noriega Street Clinic & 1400 Noriega Street Pharmacy
  • San Francisco Richmond: 1033 Clement Street Clinic & Pharmacy
  • San Francisco Sunset: 2308 Taraval Street Acupuncture Clinic
  • San Francisco Chinatown: 728 Pacific Avenue Suite 403 and Suite 503 Acupuncture Clinics
  • Daly City: Eastmoor Clinic & Pharmacy
  • San Jose: Lundy Clinic & Pharmacy

SAFETY AND SOCIAL DISTANCING PROTOCOLS

If you need to come in-person to a NEMS Clinic, please remember to:

  • Avoid entering the facility if you have a cough or fever
  • Call ahead to make an appointment
  • Wear a face covering (mask, scarf, bandana, etc.)
  • Maintain at least six feet (6') of distance from others
  • Abide by our Social Distancing Protocols

NEMS is actively screening the temperatures of all visitors and staff; and will be adding additional cleaning and sanitation practices.

MEDICAL SUPPLIES DONATIONS

We are currently accepting donations of the following NEW, UNUSED ITEMS during the nationwide shortage of supplies:

  • Coveralls / Full body gowns
  • Unused face shields
  • Packaged, unused protective goggles
  • Surgical masks (unsealed OK)

Please contact info@nems.org to arrange for mailing or drop-off. Click here for our COVID-19 donation flyer.


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COVID-19 TESTING

North East Medical Services (NEMS) is providing COVID-19 testing to SYMPTOMATIC and HIGH-RISK ASYMPTOMATIC patients that have a testing order from a NEMS provider. The COVID-19 test will be conducted through one of our drive-thru or walk-thru testing sites.

You must be an existing NEMS patients -OR- you can register as a new NEMS patient to make an appointment. Please call us at 415-391-9686 ext. 8160 to be screened first or to register/renew as a NEMS patients.

Learn more about COVID-19 testing and after-care by reading our COVID-19 Testing FAQ.

ABOUT COVID-19

The novel coronavirus (COVID-19) is a global outbreak that has affected people in many countries, including Mainland China and the United States. Local, state, and now the federal government has since declared public health emergencies in hopes of stopping the spread of this disease.

The most common symptoms of COVID-19 are fever, cough and shortness of breath. If you have traveled to a country/region with cases of the new virus, and you develop symptoms, call your doctor and tell them about your symptoms and your recent travel.

Learn more about COVID-19:

COVID-19 RESOURCES