MSO Provider Manual

A copy of the NEMS Management Services Organization (MSO)/NEMS Medical Group Provider Manual is now available for download:

  • NEMS MSO/Medical Group Provider Manual: PDF

Additional Standards and Policies

  • Timely Access Standards (Updated 9/15/2011): PDF

MSO Contact Information: MSO Main Phone Number:
Utilization Management:
Claims Processing & Payment:
Member/Provider Services & Eligibility:
(415) 352-5045
(415) 352-5045
(415) 352-5041
(415) 352-5060